The six women who are part of Space Coast Credit Union’s Executive Management Team reflect the credit union’s commitment to finding the best talent to serve the members – and then keeping and developing that talent.
Heather Hickman, VP of Retail Branch Administration, and Deborah Foley, VP of Retail Sales and Service, the longest-tenured members of the group, have been with SCCU for 19 years and 17 years, respectively, and have striking similarities in their career paths. Both relocated from other countries, Heather from Antigua and Deborah from Ireland. Both started as tellers and advanced through several management positions before becoming Vice Presidents, which provide them with in-depth knowledge regarding the intricacies of the systems used by the front-line staff in the branches and call centers, as well as a thorough understanding of the challenges employees face in providing fast, accurate, courteous service day in and day out.
Deborah continues a family tradition as a second-generation credit union employee. Her father, Gerry Foley, founded the credit union in Deborah’s hometown of Rush, Ireland, and served as the president of the World Council of Credit Unions. Deborah began her own credit union career at age 13 when she worked as a volunteer teller on Saturdays.
Meredith Gibson, SVP of Marketing, began her career as the credit union’s Communications Specialist in 1999 after a career focused primarily on sales.
Karen Sack, VP of Human Resources, brought experience from large, non-banking corporations when she came on board with the credit union in 2006 and improved productivity of both the HR function and SCCU’s managers by automating human resource systems and performance reviews.
Dottie Bourlier, VP of Finance, relocated from Philadelphia when she joined SCCU in 2006, contributing the knowledge gained during her tenure with both regional banks and a credit union that converted to a mutual savings charter.
Suzanne Kirk, VP of Operations, joined SCCU in 2009, bringing over 20 years of experience in operations for financial institutions. Her previous experience with a Midwestern thrift that acquired six financial institutions was helpful in preparing SCCU for the merging in of Eastern Financial Florida Credit Union, which had been forced only months before to seek a merger partner.