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Good business processes mean nothing without great people. To implement a process that consistently produces a quality product or service, you must invest in people. Develop people so that they are performing at their best; from this, excellent processes will arise.
Synergy is where 1 plus 1 does not equal 2. Instead it equals 10 or 100 or even 1,000. Synergy is the greatest unknown and misunderstood force of energy in the universe. Yet, properly used and channeled, its power can propel organizations to heights never before dreamed possible.