Whether you are building a house, buying a car or hiring an attorney, there are certain things you look for. These include thoughtful planning, great materials and excellent craftsmanship.

Reflecting on these qualities, David Volk of Volk Law Offices commented, “I’m in my 33rd year of trying to get better and better at achieving what clients want and expect. My parents were entrepreneurs. I know what they wanted. I worked for them from the time I was 12 years old and had my nose in everything they did, because the main office was in our home. Tax returns, bills, agreements and letters were all there for me to see.”

That connection and admiration for entrepreneurs and business owners is a passion for Volk. “I know their life is not easy, but these are the people I love working with and never want to disappoint. In a sense, they are my heroes and I am just here to help ensure their success,” he said.

Volk Law Offices is completing its 25th year in business and is on a rapidly ascending arc, mainly because of Volk’s disruptive approach to building a law business. “To survive and thrive in changing economic times, you have to have certain foundational principals. First and foremost, embrace the fact that people are trusting us to help them with a problem or opportunity,” Volk said. “Then, you have to set high standards for the work performed. Which means you need a great team with great tools.”

Around the time he opened Volk Law Offices, Volk was given a manual from a client entitled Representing First Union (the banking giant that eventually merged with Wells Fargo). It was full of very specific guidelines, and like an engineer with a technical manual, Volk loved it. It caused him to ask a simple question, “Why don’t we have a manual like this to cause us to analyze and describe our standard procedures?”

David Volk
Photography by Jason Hook

The experience inspired him to create his first procedures manual, which he continues to improve, adding other manuals as needed. “Every aspect of how you work will affect your outcomes,” he explained. “How we answer the phone and screen potential clients, to how our documents are electronically named and filed, to our methodology in preparing for a hearing or trial are among the written procedures. We want to standardize our work product, and this can include utilizing the combined experience of our veteran lawyers to sharpen procedures, so that we don’t have to reinvent the wheel on each case.”

Around the time he opened Volk Law Offices, Volk was given a manual from a client entitled Representing First Union (the banking giant that eventually merged with Wells Fargo). It was full of very specific guidelines, and like an engineer with a technical manual, Volk loved it. It caused him to ask a simple question, “Why don’t we have a manual like this to cause us to analyze and describe our standard procedures?”

Growing with the Client in Mind

The wrong kind of growth can be as perilous for a business as no growth. “Adding more attorneys or paralegals or administrators to a bad organization just makes it more unmanageable,” Volk observed. Instead, Volk has focused his practice on assembling and creating a process driven team, rather than a loosely organized law practice which is simply a collection of sole practitioners sharing expenses.

Developing processes, regardless of what the business is, becomes a force multiplier. Why? Because it systematizes and accelerates certain work with the efficiency of an assembly line. With standard processes implemented, the team’s creative and analytical abilities can be focused on solving the more existential challenges.

“I have always asked, ‘Is there a better way to do this?’ Which used to drive my dad crazy when I worked for him back in West Virginia. He would say, ‘Just do it the way I said,’” Volk recalled. However, it was something he could never get away from. Once he started practicing law, the idea that a firm that didn’t systematize how a client’s case was analyzed, strategized and tactically built was astounding to him.

“Because we developed processes to work up cases, we are less likely to get lost in the discrete tasks and will strive to keep the view from ten thousand feet in mind,” Volk said. “This also helps us evaluate if the case is likely to go to trial or can be settled fairly.”

Needless to say, any system’s success is dependent on the capabilities of the practitioners. For this, Volk looked for experience in the other members of his firm and not just availability and a law degree. At Volk Law, the team has been practicing lawyers are very experienced commercial law litigators with most having over twenty years’ experience.

From Practice to Game Day

Law firms are often called a “practice.” However, what defines a lawyer’s reputation is when he or she moves from the practice field of legal knowledge to the actual game day experience in court or across a boardroom table in negotiations. Granted, a seasoned attorney like Volk will use all his skill to help a client equitably settle out of court, but it is his track record of success in the courtroom that often tips the scales in negotiating a settlement.

What is more, in commercial litigation, clients are paying for legal services by the hour, win or lose. Therefore, unless the representing attorney is motivated to be as cost conscious as possible, the only winner in this type of legal action can be the attorneys. “A cost benefit analysis is essential before pursuing any case and it should be done at each step in the process, with the question being, ‘How do I achieve value added?” Volk explained, adding that his family business history and undergraduate degree in accounting also causing him to intuitively think on those lines. But he said his greatest motivator is he does not want to let his client down. “I want them to know I did everything possible to win their case,” he said.

Believe it or not, representing clients can even be a little fun. Once, Volk was in a deposition involving a small business owner against a large corporation. The opposing counsel asked his client the same question repeatedly, for which he received the same answer. To add to the intimidation factor, the attorney claimed he had a bad back, so he stood during the proceedings, attempting to tower over the table and Volk’s client. As he became more agitated at the responses, he finally said, with appropriate dramatic bluster, “You won’t answer my question. Well, I am going to keep asking that question if we have to stay here all night!” Volk’s client was a pretty tough guy and unfazed by this display. Volk looked calmly at the attorney and said, “I don’t know about you, but my client and I are leaving at 5 o’clock.” He ultimately settled the case in his client’s favor perhaps because the other lawyer realized Volk and his client would persist regardless of what maneuvers would occur.

Another of Volk’s recent clients was a young married couple that had their first baby shortly before the eight-day trial. His clients had purchased a riverfront house with a cracked foundation, which would have cost the client hundreds of thousands to repair. Volk won the case, including attorney’s fees to be paid by the seller. “In the trial we showed a video of the couple’s weighted baby carriage and marbles rolling across the floor,” he said. “We just wanted the sellers to do the right thing.” They ultimately had to.

Some of the cases he has won or settled have saved his clients millions of dollars. The real differentiator is not whether the case is large or small. It is the dedication he and his team have to clients’ interests from initial analysis to advising what their options and risks are to make the process understandable and ensuring regular communication. Volk Law’s thoughtful planning, extensive experience and craftsmanship in how a case is pursued proves Robert Frost often quoted maxim, “A jury consists of twelve persons chosen to decide who has the better lawyer.”

David J. Volk, Esq.
32 Years Business Litigation Experience
15 Years Board Certified-Business Litigation

Michael E. Dujovne, Esq.
28 Years Real Estate & Litigation Experience
12 Years Board Certified-Real Estate

Brian D. Solomon, Esq.
31 Years Business & Civil Litigation Experience
16 Years Construction & Workers Compensation Experience
15 Years Board Certified-Construction

Steven G. Gieseler, Esq.
15 Years Constitutional Law & Property Rights Experience
22 United States Supreme Court cases

David A. Jones, Esq.
34 Years Complex Commercial Litigation Experience

Barry K. Baker, Esq.
22 Years Litigation Experience
6 Years Employment Law Experience
Marine Corp jet pilot

Bryan J. Yarnell, Esq.
23 Years Complex Commercial Litigation Experience
Harvard Law, former Navy nuclear physics instructor

Michael P. Sapourn, Esq.
24 Years Insurance & Compliance Experience
Certified Insurance Counselor
Certified Risk Manager

Nicholas M. Gieseler, Esq.
12 Years Environmental Law & Land Use Experience
22 United States Supreme Court cases

Eric Wright
President of Publishing at | Website

Eric Wright is an innovative leader, dynamic speaker and published author. He turns complex principles into simple and practical life applications. For over 25 years, Eric has taught leadership and management seminars on four continents, served on various economic development and visioning councils, and authored hundreds of published articles and three books.

As President of Publishing at SpaceCoast Magazines, Eric oversees the production of business and lifestyle journals, along with numerous specialty publications. Through these journals, Eric offers entrepreneurs and business leaders a trusted voice connecting communities across Florida and the US.

Eric and his wife, Susan, live in Indialantic, Florida, and have three married sons and four grandchildren.